Dear Wayne’s Home Customers,
Thank you for your business over the last year. Thanks to your great support and trust we quickly became one of the very first choices for our local community looking for new furniture or mattress. We always place a priority on the well-being of our team members and customers. We understand the growing concern regarding the outbreak of the new Coronavirus (COVID-19) and that it is increasingly impacting our communities. Our heartfelt thoughts go out to all of those who have been affected by this disease.
We are actively monitoring all public sources of information and guidance, including the CDC and Virginia Department of Health, to ensure we are taking the necessary precautions for your well-being. We want to personally share out the extra sanitation processes we are taking in our stores, and our customer care specialists to ensure the health and safety of our team members, customers and communities.
We strive to provide a clean and safe store for our customers every day. With the given circumstances, we have developed additional sanitation protocols and are taking extra cleaning measures throughout the day to ensure your safety. Common areas, door handles, counter-tops, computers, kiosks and other surfaces are also being disinfected with increased frequency throughout the day. We have also increased the restroom cleaning and disinfecting cycles.
We have educated our Store Associates and Customer Care Specialists on our extra sanitation protocols and they will be happy to explain what we are doing if you have questions about your shopping.
In our warehouses, we are applying the same store sanitation protocols with warehouse equipment that our team members use during the handling of your furniture.
Finally, we have been steadfast in providing guidance to our associates. We are frequently reminding our associates to stay home if they are sick, wash their hands, use hand sanitizer, clean their personal workspaces, and otherwise to exercise precautionary measures.
Again, the health and welfare of our customers while shopping in our stores and receiving delivery of your furniture is our top priority. We trust that the measures outlined here will enable you to continue your Wayne’s Home experience with confidence. Yopu can also shop furniture, mattress and mattresses at our website 24/7 and even apply for financing. Thank you for your continued loyalty to Wayne’s Home, as we experience these changes together.